Returns & Refunds

30-day guarantee

We want you to have enough time to properly try your FurLift. If you are not satisfied with your purchase, contact us within 30 days of delivery to request a return.

Starting a return

Email support@furruckus.com with your order number and the reason for your return.

Please contact us before sending a product back so that we can provide the appropriate return instructions.

Damaged or incorrect items

If your order arrives damaged, defective or incorrect, contact us as soon as possible with your order number and details of the issue so we can review it and provide an appropriate solution.

Refunds

Approved refunds are issued to the original payment method. Processing times after a refund is issued may vary depending on your payment provider or financial institution.